Darrel Besikof Minnetonka June 14th, 2010
"Great job by all. Were enjoying all of the advantages of having a new, energy efficient unit. Thank you! We didnt know how bad we had it with our old unit."
Dick Cota Bloomington June 8th, 2010
"Rob (the installer) and team worked very hard in some tight spaces to do quality work!"
Mary Selke Golden Valley June 7th, 2010
"Were looking forward to a comfortable environment summer and winter!"
Donna Powell Bloomington June 7th, 2010
"I couldnt be happier! Fabulous, friendly, no pressure! Very informative!"
Mary Skrivseth Lakeville June 4th, 2010
"Nick (salesman) and Jim (installer) were both great."
Dan Pierstorff Minnetonka June 3rd, 2010
"All around impressed with Pronto staff and Bryant equipment. I have referred Pronto/Nick to at least 3 people in less than 2 weeks!"
Brent Bystrom White Bear Township May 19th, 2010
"The furnace/AC install went great. Your guys did a very thorough job. Its amazing how different the house already feels with the continuous fan running on low speed. We dont even know its running but it sure makes a difference."
Dan Delie Eden Prairie May 17th, 2010
"Very professional, excellent people skills."
Don Peterson Mendota Heights May 17th, 2010
"Great, fast service. Im very happy with my new system."
Dan Delie Eden Prairie May 17th, 2010
"I was very impressed with the lead installer, Jim. He was super and answered all of my questions and explained the whole installation."
John Wilkie Bloomington May 13th, 2010
"Very professional level of service and you do a good job of marketing the company."
Mark Koch Mound May 13th, 2010
"They left they area cleaner than it had been prior to their arrival, this was great! Ive already referred Pronto to a handful of friends and family."
Chung Yu Plymouth May 12th, 2010
"Everything was excellent. The house is more comfortable with this new system. I am spreading the word!"
Charlotte Blakeborough Wayzata May 10th, 2010
"We are very pleased with the installation good crew."
Phyliss & Don Pederson Mounds View May 10th, 2010
"Greg did an amazing job of courting our business over the past 2 ½ years. Ill recommend you to everyone."
Bruce Coles Edina May 6th, 2010
"Mike (the installer) is very friendly, yet professional. Its like having a casual friend visit; comfortable and helpful."
Brenda Hoven Vadnais Heights May 4th, 2010
"Everyone was very friendly & hard working!"
Mark Anderson Bloomington May 4th, 2010
"The workers were knowledgeable, friendly, stayed on task, and left the basement clean. They were respectful of our property."
Nancy Flatgard Bloomington April 29th, 2010
"The workers were very courteous and the job was done very quickly."
Bruce Backlund St Louis Park April 22nd, 2010
"The installers were very easy to work with and did a great job installing the equipment."
Kerry Peterson Eagan April 19th, 2010
"The whole experience with your company was very positive! The entire install crew impressed us with their hard work and positive attitudes! I would surely refer your company, no questions whatsoever! Thanks for a good experience!"
Kyle Duchschere Excelsior April 15th, 2010
"We are very impressed with the service your company has provided us. Thank you!"
Pamela Berard Plymouth April 14th, 2010
"Everyone was honest, answered questions, worked hard and did a good job in a very short amount of time."
Dwight Brakel Eagan April 14th, 2010
"After our experience with Jack (the advisor), it was clear your company was professional, reputable, dependable and would deliver on your promises. There was no need to go out for competitive bids. The experience was great from start to finish."
Mary Newell Maplewood April 13th, 2010
"Completely professional, very thorough, very low pressure! Thank you so much!"
Melissa Shirriff Bloomington April 13th, 2010
"A+ service."
Don Johnson Bloomington April 12th, 2010
"Everyone was friendly, courteous and professional. I was pleased with everything."
Tom Nicklay Woodbury April 8th, 2010
"Im happy you are continuing the family tradition of a local, friendly business with integrity."
John Sayer Excelsior April 5th, 2010
"Pronto is an exceptional company!"
Joan Siegel Minneapolis April 2nd, 2010
"Everything was absolutely perfect!"
Lissa Tate Plymouth April 2nd, 2010
"I appreciate the extra effort to ensure the best pricing and to take care of the rebate process and also Matts attention to detail with the installation. Thanks everyone, nice job!!"
Gene Krupa Edina April 1st, 2010
"Jim (the installer) did an excellent job. Nick (the advisor) was willing to work on solutions to achieve what we wanted to do."
Sheila & Dave Hodges Plymouth April 1st, 2010
"I was pleased with the attitude and information provided by the whole team. The furnace runs so quiet I havent even heard it yet. Good products at a fair price with good install experience."
Jim Hammes Woodbury March 30th, 2010
"It seems rare these days to encounter a company that truly cares about providing excellent work and quality service, and Pronto did just that. Thanks."
Cher & Scott Harris Minneapolis March 29th, 2010
"The price, service and professional help were excellent."
Bob Krocak Eden Prairie March 29th, 2010
"Both Jim (the installer) and Eric (the advisor) are smart and thorough. Ive already referred you to my neighbors."
Kevin Field Apple Valley March 26th, 2010
"Great service, thanks."
Craig Wiese Eden Prairie March 23rd, 2010
"The installers were kind, considerate, thorough, respectful, and neat what else can I say? They were the nicest guys Ive ever had do work in my house."
Joyce Frys Edina March 22nd, 2010
"The installation team was incredible! They were friendly, neat and efficient."
Mary Mohn Woodbury March 19th, 2010
"It was a joy to have the installers here; they were professional, careful and happy I was there to ask how I wanted things done. Job well done! And thanks to Crystal for being so efficient and filling out the forms for us."
Frederick Niebuhr Edina March 18th, 2010
"Great customer service and great installers."
Ron Moore Lakeville March 18th, 2010
"We were very pleased with the entire process and our new system."
Elizabeth Hang Minneapolis March 17th, 2010
"Our experience with Pronto was great from start to finish, thank you."
Dennis Depew New Brighton March 16th, 2010
"So far, so good the installers did a great job."
Richard Neitzke Minnetonka March 16th, 2010
"Great work! Greg, Jim, and Mike were very knowledgeable and great to work with!"
Leo Liu Burnsville March 15th, 2010
"Im very happy with the excellent service and products."
Kermit White Maple Grove March 8th, 2010
"Very customer service and satisfaction oriented. Good business philosophy."
Paul Maravigli Chanhassen March 3rd, 2010
"Wonderful work, thanks! Your work on documenting the rebates and related instructions was great, thanks to Crystal."
Wayne Wegner Minneapolis March 2, 2010
"It was an amazing, efficient experience, nice to see in the day and age. All of the workers were efficient and worked very hard, and were kind and pleasant — a great group!"
Regina & Tom Hudson Tonka Bay February 17th, 2010
"We were very pleased with the installation and are very happy with our new furnace."
Christina Kruse Minnetonka February 26th, 2010
"Great job installing, Matt (the installer) did a great job, as did all of the guys that were here. You are definitely first-class, thanks for a great job."
Jeff Cleveland Minnetonka February 25th, 2010
"It was a great experience and we already love the product. All of you were great."
Jim Cramond Prior Lake February 24th, 2010
"Very personable and customer oriented business."
Bruce Peterson Eagan February 15th, 2010
"Nick (the advisor) was very knowledgeable, explained everything, and answered all of our follow-up calls. The work looks top-notch, no complaints. I love that you were willing to be competitive on pricing."
Nick Sandvig Minneapolis February 8th, 2010
"Pronto was excellent and friendly."
Mark Reilly Edina February 5th, 2010
"We truly appreciated the effort and follow through in taking care of our furnace problem efficiently!"
James Benick Minneapolis February 4th, 2010
"Thank you for having someone come out to fix our heating problem so fast, in 30 minutes! I really felt Mitch (the technician) cared about our family. He spent over 2 hours with us while we were making the big decision to replace our furnace. He even went to several places to pick up space heaters for us. We had a very good experience with Pronto!"
Amanda Schenk Edina February 2nd, 2010
"We appreciated the service from your staff and the office folks we have been in contact with. Your team made everything so easy, thank you! Pronto is a great organization, we love the family feel."
Vicki & Benjamin Guter Bloomington January 27th, 2010
"An A-1 operation from start to finish, very professional."
Pat Waddick Maple Grove January 27th, 2010
"Your service so far has been excellent, which is hard to find these days. Thanks!"
John Meyers Minnetonka January 25th, 2010
"The whole process was painless."
Judy Custer Eden Prairie January 25th, 2010
"They were the best group of workers I have ever had, they were great to have in my home!"
Lauren Star Wayzata January 22nd, 2010
"Nick (the advisor) was so good we installed earlier than we had planned. We are very pleased, excellent customer service."
Pat Stender Eden Prairie January 21st, 2010
"Absolutely excellent company!"
Jeff Bunkert Savage January 20th, 2010
"The new furnace is very quiet and no more condensation at the bottom of the windows. Thanks for coming so promptly."
Marti Windram Eden Prairie January 19th, 2010
"Very friendly and professional."
Joel Lindquist Eden Prairie January 14th, 2010
"Were grateful that we had heat so quickly! Mitch did a great sales job. Thanks for handling the rebates."
Susan & Steve Finn Mendota Heights January 7th, 2010
"You have a great crew who has been most helpful in my transition."
Marian Wines Eden Prairie January 5th, 2010
"Greg (the advisor) was very helpful and informative. Matt (the installer) was great, extremely courteous and neat. Thank you!"
Bev Gendreau Edina January 4th, 2010
"Pronto did a great job!"
Greg Monahan Eagan December 31st, 2009
"The service & install crew did a very good job and were very understanding."
Jan & Doug Galloway Apple Valley December 31st, 2009
"I was completely satisfied with the whole installation."
Alice Amundson Bloomington December 30th, 2009
"They got a little bit of a late start (okd by me) due to illness, but they were still able to finish on time with a massive effort. We are very pleased."
Glenn Wood Blaine December 30th, 2009
"The salesperson and installers were very prompt, courteous, and friendly."
Darrell Thorstenson Blaine December 30th, 2009
"I am completely satisfied with the whole experience and interactions! Pronto is a professional All Star team at every level, thank you."
Thomas Nelson Maple Grove December 30th, 2009
"The installation was meticulous. Matt (the installer) did a very nice job!"
Tim Phipps Bloomington December 29th, 2009
"We thought Pronto was very knowledgeable and they answered all of our concerns."
Peggy Cokley North Oaks December 29th, 2009
"Pronto has been great to work with. The new Bryant furnace is very quiet and keeps our whole house warm."
Jill Orbuch Plymouth December 28th, 2009
"Pronto did an excellent job. They have a knowledgeable and friendly staff, great service."
Darrell Lynn Bloomington December 28th, 2009
"Im very happy that all the rebate info was all filled out, all I had to do was sign!"
J Schwartz Excelsior December 28th, 2009
"Fabulous service friendly, clean, top notch!"
athy Pope Minnetonka December 28th, 2009
"Pronto was able to install our new furnace & air conditioner with venting & intake piping with no damage to our finished lower level ceiling."
Bruce Westphal New Brighton December 23rd, 2009
"Pronto went over my options for which furnace & AC units were available and the cost benefits. The rebates and financing terms were simple and quick."
Vince Heyer Plymouth December 23rd, 2009
"Great service. They explained things very clearly and completed the job effectively."
Sang Huynh Bloomington December 23rd, 2009
"Everyone was prompt, polite, and treated us very well."
Ruth Townsend Bloomington December 22nd, 2009
"Pronto was quick, friendly, and knowledgeable, and they took the time to explain different model options."
Tony Kranz Prior Lake December 22nd, 2009
"Excellent and courteous service!"
Todd Porthan Edina December 22nd, 2009
"It was a great experience. Nick (the advisor) and all the other people helping install were really good."
Shirley & John Jones Hopkins December 21st, 2009
"I am very pleased with the efficiency of the new system. The personnel were helpful and caring."
Shirley Fichtner Bloomington December 20th, 2009
"Pronto far-exceeded our expectations, we love our new furnace & AC."
Laurie Froiland Eden Prairie December 20th, 2009
"Pronto did an excellent job, and I recommended them to neighbors, both of whom bought systems."
Steve Mundy Edina December 20th, 2009
"Pronto heating was one of the best companies I have worked with. Their level of concern for our needs and ability to really listen was outstanding. I will be working with Pronto for all future heating and cooling needs."
Kathy Johnson - Minneapolis November 20th, 2009
"Pronto did a great job providing options for our new hybrid heat system. Of the bids we received, Pronto took the most time to answer questions and provide options for replacement of our old equipment. While they were not the cheapest, I feel I have gotten the best value. Pronto has done a wonderful job assisting with rebates and tax credit information and has demonstrated that they will stand behind their workmanship. Pronto is a very good representative for Bryant products."
Mark Eckstein Edina November 20th, 2009
"The company got our attention with unique advertising; they sold us on the Bryant furnace and heat pump which we have had for about a year now. Every employee was professional and each gave us a calling card, the employee in charge of the installation said we could call him 24/7 with any problem or question. We were very satisfied with the product and staff."
James Hogan - St. Paul November 19th, 2009
"The attention and detail Pronto provides is excellent. Overall, costumer service is outstanding and very personal!"
Mark Jenson - Osseo Novemeber 17, 2009
"Pronto took exceptional attention to keeping the house clean; they also followed up on all rebate opportunities, and contacted us several time to follow up on air conditioning function and our satisfaction."
Todd Loudenslager - Eden Prairie November 16th, 2009
"Pronto went above and beyond. They preformed extra duties and fulfilled my very specific needs."
Joshua Swenson - St. Paul November 14th, 2009
"My city inspector said Prontos work is always excellent. They were personable and very trustworthy."
Susan Khatri - Edina November, 13th, 2009
"My new furnace is so much quieter that I have to keep going into the laundry room just to see that it is definitely running!"
Keeley Erickson Prior Lake November 12th, 2009
"We have given Pronto the highest rating on Checkbook!"
Lynn & Ron Cusick Vadnais Heights November 11th, 2009
"We could not have found a better company then Pronto to do the installation of our new furnace. Everyone at Pronto was considerate in answering questions and helpful during the installment."
Anthony Annoni - Plymouth November 11th, 2009
"Pronto did a great job with the project!"
Doug Alleman - Eden Prairie November 10th, 2009
"It is my pleasure to have this opportunity to express my gratitude for the excellent service we have received. Our home has been more comfortable in general and free of allergies, since our investment. What great service!"
Susan Bartz -Wayzata - November 10th, 2009
"Pronto has been great to work with and I have already passed along their name to others."
Tim Bloudek - Chanhassen November 9, 2009
"In addition to excellent installation experience, Pronto also filled out all my rebate paperwork and provided clear instructions on how and where to file, it couldnt have been easier. Finally, my new Bryant furnace and AC are also exceeding my expectations for ease of use and overall home comfort. Really looking forward, believe it or not, to this winter when the furnace will certainly get a workout! Thanks!"
Matt Weiser - New Hope November 7th, 2009
"Pronto was excellent. The service was so good that I recommended Pronto to my neighbor who needed a furnace, and I kept the Pronto sign up in my front yard."
Robert Baker Maple Grove November 6th, 2009
"Pronto was very organized, knowledgeable and confident. It was a great experience. The system is great and I cant even tell its running."
Steven Simula Plymouth November 6th, 2009
"Pronto rocks! They did a great job throughout the entire process."
Todd Schilling Edina November 5th, 2009
"I wanted to let you know that we are most pleased with the job that Jim W (advisor) and Jim S (installer) did to complete the install in one day with very little interruption to our normal business activity. You are to be commended for the quality of your people and of the Bryant product you have placed in our home."
Lincoln Shea Edina November 5th, 2009
"Pronto was particularly good with follow up to any questions in a very timely manner. The staff was likable and instilled a sense of confidence."
Brian Freschi Bloomington November 4th, 2009
"Pronto could not have been better!"
Sandra Harich - St. Paul November 4th, 2009
"Greg was one of the best salesmen we have ever talked to, very knowledgeable and genuine, no gimmicks or manipulation. Matt (the installer) and his partner were very professional, courteous, and efficient. Thank you!"
Doreen Swanson Shoreview November 3rd, 2009
"We have never been more comfortable in our home, thanks Pronto!"
Neal Dalen Minnetonka November 2nd, 2009
"Awesome experience from beginning to end!"
Carter Romo Brooklyn Park October 31st, 2009
"Pronto is extremely professional with customer needs and wants. I picked the right dealer!"
Dave Mollers Bloomington October 30th, 2009
"Installers were top notch, fast and very good at what they do. Good job guys! Nick was awesome. I really like the fact that he explained all of our options and each system. There was also no pressure."
Eric Petersen - Maple Grove October 30th, 2009
"I chose Pronto because they take pride in customer service and have stayed true to that promise every time I have needed them."
Julie Peterson - Eden Prairie October 28th, 2009
"Excellent, the work was meticulous."
Peter Cleaveland Minnetonka October 27th, 2009
"Pronto did a very technical evaluation, it very well described the scope of work. The installers were on time, worked fast and efficiently. Very nice and friendly people."
Marcos Peluso Chanhassen October 26th, 2009
"I appreciate the fact that I can call for service at any time of day or night, even weekends and get immediate assistance."
Lisa Lungwitz - Eden Prairie October 23rd, 2009
"Helpful, friendly, and quick. Great customer service."
Tyler Prahl Minneapolis October 22nd, 2009
"Great people, great company! We noticed a difference the very first day. Positive experience from beginning to end! Thank you!"
Debbie Clement Maplewood October 22nd, 2009
"I thought Gregs presentation was very professional and informative, and I was also pleased with the service."
Joyce Lloyd Minnetonka October 20th, 2009
"Mitch was the reason Pronto got our business! We had two other estimates, but Mitch was the one who took the time to sit down with us and explain all of our options and answer our questions. He was great and Pronto should be proud to have him on their team!"
Amy Felton Minneapolis October 19th, 2009
"Pronto was extremely responsive from the person who scheduled our appointment to the technicians who installed our new furnace. The sales person took time to answer our questions before and after the installation. We had a terrific experience and I have already recommended Pronto to family and friends."
Cheryl Manley Minneapolis October 19th, 2009
"We are happy with our new furnace. It is quiet and efficient."
Paul Husting Richfield October 17th, 2009
"Our old heating system failed on a very cold night in December. We called at 6:30 pm and did not expect a call back until the morning, but had a call from the owner within 20 minuets and a technician was there within an hour. Of course our system had died, but the technician explained all of our options and did not try to up-sell us into something we did not need. The new system was installed within 2 days and they came back in the spring to make sure the AC parts worked correctly. We are VERY satisfied. It was an excellent experience."
Patricia Olson Bloomington October 15th, 2009
"We were very pleased with the professional and efficient manner this was all taken care of."
Betty & Jack Anfinson Mendota Heights October 14th, 2009
"Very efficient, professional. This is the 2nd time in the last 9 months I have had you install a furnace."
Steve Prueter St Louis Park October 13th, 2009
"From start to finish, I was very impressed with the company and the installation. I would highly recommend Pronto."
Gary Krajewski Excelsior October 12th, 2009
"Everyone I spoke with and who came to our home felt like long time friends. They brought a plumber our when something didnt seam quite right and we werent charged extra, which was great!"
Kristi Olson - Maple Grove October 10th, 2009
"I was very happy with everyone and everything. The work area was left cleaner than he found it!"
Heidi Anderson Roseville October 7th, 2009
"We were very impressed with your speedy response which was very important to us. Thank you for a job well done."
Judith & Bill McGrann Minneapolis October 6th, 2009
"Overall, the communication was great. The installation was also very well done."
Chuck Velure Wayzata October 5th, 2009
"We were very impressed with the quick installation and how easy it was for us to get the rebates!"
Karla Weisbrod - St. Paul October 3rd, 2009
"Nick (the advisor) was great. He explained everything very clearly and we were very satisfied. Matt (the installer) did a wonderful job on the installation."
Huy Huynh Bloomington October 1st, 2009
"I couldnt be more pleased with the job! Pronto provided an excellent value, and the service and install were exceptional. It was a superb job-exceeded my expectations. I am so impressed with the quiet operation and improved comfort around my home."
David Beuning Bloomington September 30th, 2009
"Professional and personable service."
Jerry Dargis Bloomington September 28, 2009
"Our furnace broke on a Saturday morning and the guy from Pronto came out that evening to discuss a solution with us. It was a clean, nice, and professional installation, and a competitive price (we had 3 other estimates). Very customer oriented."
Huy Hoang Eagan September 28, 2009
"Matt (the installer) did an OUTSTANDING job. He was polite and courteous, very knowledgeable and very trustworthy. Greg (the advisor) did an excellent job of going through how the system works and what would be good for our home. Everyone that we dealt with was very professional. Thank you for making this a very positive experience."
Debbie & Todd Sperling Minnetonka September 23rd, 2009
"We were very satisfied by everything done. We give you all an A+ plus."
Lloyd Bergman Wayzata September 23rd, 2009
"Excellent service, very professional."
Debbie Sperling Minnetonka September 23rd, 2009
"All in all, an excellent, professional and enjoyable experience. Eric and Matt (the installers) are two great guys."
Valerie & Jesse McLeod Edina September 21st, 2009
"Everyone I dealt with was absolutely fantastic at Pronto. Your representatives treated my home and install as if it were their own, Pronto met my high expectations."
Mike Puzak Excelsior September 18th, 2009
"Excellent job, great value."
Jerry Mithuen Eden Prairie September 14th, 2009
"Pronto was prompt, courteous and took time to explain everything, a great experience."
Laura Clements Edina September 9th, 2009
"Thanks! You guys did a great job! I tell everyone to contact you."
Bruce Anderson Minneapolis September 2nd, 2009
"Matt (the installer) explained everything and did an outstanding job. He was very friendly and knowledgeable."
Steven Latzke Chaska August 26th, 2009
"The whole process, from the initial meeting with Nick to the install with Jim and Mitch, was highly professional and enjoyable."
Paul Aas Chanhassen August 20th, 2009
"Fast service was what I wanted, and thats what I got! Everyone I spoke to seemed knowledgeable and very willing to answer questions."
Susan Clark Plymouth August 10th, 2009
"Greg (the advisor) was very knowledgeable and made a great suggestion about the placement of the new AC condenser."
Mike Cagley Plymouth August 6th, 2009
"Im very satisfied with the work."
Dick Bland Plymouth August 3rd, 2009
"You have a good crew and a good group of people who are knowledgeable and friendly."
Gunar Bruvelis Little Canada July 29th, 2009
"Excellent service and friendly personnel! I feel I made a good decision in choosing Pronto!"
Barb Rand Eagan July 27th, 2009
"Im very satisfied with the installation. The entire crew was courteous, hard working, and well-qualified."
Robin Goihl Robbinsdale July 23rd, 2009
"We are extremely happy with our new heating and air conditioning systems. Both Sales and Installation Professionals were knowledgeable and friendly. We appreciated the prompt and thorough service."
Carl Weisbrod Apple Valley July 22nd, 2009
"Nick (the advisor) was efficient, professional, and thorough. Jim (the installer) was friendly, helpful, and competent."
Gregg Corwin Golden Valley July 20th, 2009
"You all made the process very easy and we thank you!"
Laurie Olson Plymouth July 17th, 2009
"Pronto did a great job! They were very diligent in explaining features and approach while backing up their statements with a meticulous job."
Tony Wagner Minnetonka July 14th, 2009
"I have interfaced with many contractors over the years and Pronto was the most professional I have ever worked with. Without hesitation, I would recommend Pronto to anyone looking for a smooth, error-free, and turn key installation of an HVAC system."
Eric Spring Eagan July 10th, 2009
"Mike (the installer) and teammate were very efficient and knowledgeable, great PR for your company."
Kathy Cahill Minneapolis July 9th, 2009
"The service was fast, friendly, and most importantly, professional."
Carl Wolander Burnsville July 7th, 2009
"Pronto met & exceeded our expectations!"
Allison & Mike Van Sloun Richfield July 6th, 2009
"We appreciate Prontos timely response to our call for service & installation of A/C. The service was great, thank you."
Jeanette & Monte Ness Eden Prairie July 6th, 2009
"I appreciate the good service."
Borg Hanson Bloomington July 1st, 2009
"Great job!"
Dominic Giuliani Bloomington June 29th, 2009
"Excellent, prompt, and friendly service. Very nice and neat install."
Harry Marovskis Plymouth June 29th, 2009
"Very good job!!!"
Brian Sell Maple Grove June 26th, 2009
"We are very happy with our new a/c system. Greg (the advisor) and Matt (the installer) were great to work with."
Ron Roder Shakopee June 24th, 2009
"Our home is very comfortable now. I am so glad I called Pronto."
Leslee & John Frisch Woodbury June 24th, 2009
"Good service all around! Thanks for the quick install, you saved the day!"
Barbara Taft Eden Prairie June 23rd, 2009
"The installation of the PVC furnace vent was challenging. Mike (the installer) was easy to work with, and his prime consideration was to maintain the structural integrity of the house. Nick (the advisor) was very informative. Of seven contractors, he was the only one to recommend a heat pump."
Steve Johnson Edina June 23rd, 2009
"Nick (the advisor) was very patient with us as we looked into lots of alternatives. Thank you! Thank you!"
Jean McBean Minneapolis June 20th, 2009
"Matt (the installer) was great and answered all of our questions. All three people that assisted Matt were very professional."
Stan Albrecht Maple Grove June 19th, 2009
"A very smooth installation with dates, times and all very clean."
Bill Mate St Louis Park June 19th, 2009
"Your installer was personable and efficient, the system works great."
Ed Waschbusch St Paul June 18th, 2009
"We are pleased with our purchase, install, and advisor."
Beryl & David Johnson Bloomington June 18th,2009
"We were pleased to do business with you."
Fred Cotey Bloomington June 12th, 2009
"Excellent advice and realistic options. Great install service, Jim (the installer) was excellent."
Kirsten Jensen Burnsville June 11th, 2009
"Everyone was great!"
Carmen Stephens Minnetonka June 8th, 2009
"All of the guys were very professional and friendly. They answered all my questions and went over all the how to-s for operating and caring for the furnace and air conditioner."
Becky Sweet Eden Prairie June 6th, 2009
"Jim (the installer) was very hardworking, very professional and personable. One of my best experiences."
Allen Miller Edina June 5th, 2009
"We were impressed with the quality of work and product."
Dave Reploeg Chanhassen June 4th, 2009
"Not only was everyone professional, but very prompt and a pleasure to work with. Keep doing what you are doing!"
Linda & Anton Peterson Richfield June 3rd, 2009
"Thank you for the wonderful job in the sale and installation of our new high efficiency furnace and heat pump. The men who did the installation arrived promptly. They spent time with us explaining the thermostat operation, and the home as been very comfortable since. Im also very happy as my energy bills have been reduced substantially. I appreciate your assistance and would recommend you and your company to others."
Mark Karon Minnetonka June 2nd, 2009
"Good job. Friendly guys."
Jim Henderson Eden Prairie May 13th, 2009
"Ive already told a couple of people about your company and the work done."
Therese Krupp Minneapolis May 11th, 2009
"Very professional and friendly."
Dick Dean Bloomington May 11th, 2009
"Friendly and helpful from sale to install."
Dominic Cotroneo Shoreview May 7th, 2009
"Im very satisfied with the quality of service and team work demonstrated."
Robert Boyum Vadnais Heights May 8th, 2009
"Very nice job and a great experience overall."
Duncan Shannon Orono May 6th, 2009
"Im very impressed. You are very professional."
David Witcraft Bloomington May 1st, 2009
"Everyone was very knowledgeable and efficient. The clean-up was so great that I couldnt tell there had been anything done! Great job!"
Sherry Anderson Burnsville April 22nd, 2009
"Very good work, very clean."
Richard Dalen Bloomington April 21st, 2009
"Greg, Mike, and Mitch all did a great job."
Peter Weum Edina April 20th, 2009
"The Pronto employees were exceptional! Nicks (the advisor) evaluation of what we needed was very thorough and very professional. The installers were on time, neat, and efficient."
Christy Dachelet Minnetonka April 14th, 2009
"Greg (the advisor) is very knowledgeable and great at his job, tremendous customer service."
Greg Wagner Burnsville April 8th, 2009
"Good, friendly service. Thanks!"
Sam Barthell St Louis Park April 8th, 2009
"Excellent, prompt, and polite!"
Mary Hestness Edina April 6th, 2009
"Pronto was very thorough and I appreciated the little things plastic on the floor, explaining the furnace and thermostat, and filling out the rebates. I wish you guys did more than just HVAC, I would hire you for all my projects!"
Jeff Stueve Roseville April 6th, 2009
"The guys arrived on-time and went right to work. When they were finished they left the area cleaner that it was to start with! Mitch (the technician) was very helpful explaining the thermostat."
Steve Cortinas Eagan April 2nd, 2009
"Nick (the advisor) was very helpful and I went with Pronto because of him and his helpfulness. He was willing to listen and provide me with options, and I couldnt have asked for a better installer than Mike."
Mark Ryks Maple Grove March 30th, 2009
"I am really happy with the equipment so far."
James Hogan Eagan March 28th, 2009
"Im totally happy. My daughter that sleeps downstairs has already noticed a more comfortable sleep."
Jody Swanson Maple Grove March 27th, 2009
"Great job!"
Kent Molde Eden Prairie March 24th, 2009
"It was a good, professional group of people we worked with! We wanted Bryant equipment and felt comfortable with your price."
Mike Aune Minnetonka March 19th, 2009
"We had a problem the first night, it turned out to be a bad mother board. Mitch (the technician) was super in finding and dealing with this. Thank you Mitch, and great job to everyone!"
Jim Hanson Maple Grove March 19th, 2009
"You did a great job. Putting in a new high-efficiency furnace brought up some issues, but they were all handled promptly and professionally. I really appreciate the work everyone did. Jim and Mitch (the installers) and Greg too, were all extremely knowledgeable and were happy to answer my questions. Thanks again."
Craig Snyder Plymouth March 18th, 2998
"Everyone involved was extremely focused on customer service. The whole process was very smooth, thank you. Your company reminds me of the way business was done in the small town where I grew up; honest, hard working, and fair."
Jim Aagaard Edina March 18th, 2009
"Both Nick (the advisor) and the install crew were extremely professional. I would certainly recommend Pronto to neighbors and friends!"
Bill Foresman Eagan March 16th, 2009
"Mike and Mitch (the installers) did a great job. Were very happy with the service Pronto gave us."
David Olson Chanhassen March 13th, 2009
"We wanted to take this opportunity to thank you for the excellent service that you and your company, Pronto, gave us during our quest for finding a new furnace and central air conditioner that suited our personal needs. After getting several price estimates from various other heating/cooling companies that ultimately left us under whelmed and wanting more, we were not only relieved but also incredibly impressed with the straightforward and superior service that we received from your company."
Laura & Joe Hanstad Minneapolis March 13th, 2009
"You did a really nice job!"
Margaret & Ed Cole Savage March 12th, 2009
"Everyone was so friendly and neat. Mike (the installer) even let me use one of his small heaters so I could keep warm."
Jill Ostby Minneapolis March 12th, 2009
"So far things are looking good. Scott (the advisor) did well and Mike (the installer) did a super job."
Don Montbriand Bloomington March 11th, 2009
"Mike and team did a great job with the install. Mike was right on time. Installers were kind to my 3 year old daughter, courteous, and polite. It is a quality installation. I had other, lower cost bids for the same furnace, but did not have confidence that they would do as good a job. I am pleased I chose Pronto!"
Mark Eckstein Edina March 10th, 2009
"I will recommend you to my Townhouse Association."
Joan Goering Eagan March 10th, 2009
"Thanks, great job!"
Bill McCabe West St Paul March 9th, 2009
"Service was great and the staff was friendly."
Adolphus Neufville Maplewood March 6th, 2009
"All three gentlemen (Mitch, Mike, and Matt) were great!"
Kathy & Mike Joyce Mendota Heights March 2nd, 2009
"Nick (the advisor) was very pleasant and knowledgeable. Matt (the installer) did an extremely clean install. Your company did everything I contracted for
no surprises!"
Doug Miller Plymouth February 27th, 2009
"Professionalism is evident. Impressive service so far."
Linda Draves Eden Prairie February 26th, 2009
"Thanks for all your help with our new furnace and heat pump. It was a pleasure to work with you. You and your team went above and beyond to get everything done yesterday. I appreciate it and am impressed. I will definitely refer you and please feel free to use me as a reference."
Kim Tobin Minnetonka February 24th, 2009
"I have got to tell you, I struggle to purchase anything that isnt the least expensive. I looked in the dictionary to figure out how to spell thorough and it had the following definition, Covering all aspects with painstaking accuracy. I think that about sums up the reason that I went with your company."
Brian Doyle Wayzata February 23rd, 2009
"Every person from Pronto that we met were 1st class people. They did what they said they would do! Good execution."
John Jones Minnetonka February 19th, 2009
"Everything was done according to plan and there were no surprises."
Tim Miller Shoreview February 16th, 2009
"Scott (the advisor) spent time to explain, in detail, the process, options, and to answer all my questions. Jim (the installer) and crew followed up exceeding all my expectations, fine job. Thanks."
Eric Ulrich Eagan February 12th, 2009
"I was very impressed with the quality, not only of the product, but also your personnel. The professional appearance of everything from vehicles to employees was something that was great to see. Thanks for everything."
Tom Lapham Prior Lake February 10th, 2009
"Cleanest pickup Ive had of any tradesman, it is so very much appreciated."
Kris Eskuchen Plymouth February 9th, 2009
"I hired Sedgwick 16 years ago, and am very happy to do business with Pronto!"
Ann Farrah Eden Prairie February 8th, 2009
"Mitch (the technician) was wonderful and so professional! Everyone I dealt with from receptionist, owner, parts delivery person, advisor, to installer, were helpful and courteous. They also explained everything so that I could understand. I couldnt be happier. I would definitely refer anyone to Pronto!"
Neva Hanson Eagan February 5th, 2009
"Great job and very quick service, thank you."
Mary & Larry Griesgraber North Oaks February 2nd, 2009
"Very friendly, professional, knowledgeable, and great clean up!! Thank you!!"
Dan Lewis St Louis Park January 30th, 2009
"Top notch!"
Jim Lyon Chanhassen January 29th, 2009
"We are very happy with the system. My husband called and received help right away. I liked the Evolution Control thermostat, your price, and your attitude."
Christy Snede Chanhassen January 28th, 2009
"Thanks for doing such a great job! I was very pleased with how quickly and cleanly you worked in -17° weather! My new system is fabulous and I will gladly refer you to others."
Sarah Baumert Eden Prairie January 14th, 2009
"Very professional, both Nick (the advisor) and Mike (the installer). Good experience and would recommend to others, thanks!"
Danette & Andrew Hoevet January 13th, 2009
"The installation experience was great. They were prompt and efficient. I would highly recommend Nick Bender (the advisor) to anyone. He is very honest and understands the products."
Joan Henzler Burnsville January 12th, 2009
"Excellent installation! Good teamwork!"
Mike Fleischaker Eden Prairie January 9th, 2009
"Great customer service."
Sheila & Chris Pesek Edina January 2nd, 2009
"Everything turned out great. It was all very organized, and truly not what I imagined. They were very good at cleaning up after themselves, and did everything correctly from what I can tell. Thanks for your help."
Rachelle Nelko Plymouth January 2nd, 2009
"Outstanding service! I will be calling you for any of our HVAC needs. I already referred a co-worker to Pronto."
Jana & John Anderson Eden Prairie December 31st, 2008
"Nick (the advisor) was very knowledgeable and very helpful in solving a few of our heating problems. The furnace is great!"
Craige Iwaszko Chaska December 26th, 2008
"On the night our furnace quit running, we called another company and your company. The other company called us back two days later to schedule you were here within an hour."
Rita & John Lesch Bloomington December 21st, 2008
"In spite of the snowstorm, Nick (the advisor) arrived on time! Your installer kept me informed and respected our property. Im very impressed."
Dave Willer Edina December 19th, 2008
"I liked how professional you are and yet very friendly."
Ruth McCubrey Bloomington December 8th, 2008
"My furnace installation/technician crew was tops! They were friendly, courteous, and answered all the questions an uninformed homeowner could ask, thanks!"
Roger Aronson Bloomington December 1st, 2008
"The furnace, duct work, hoses, and electrical all looked very neat and the work area was cleaned up. It looked very good."
Jean & Ron Chase Bloomington November 21st, 2008
"Great Service!"
Randy McMahon Lakeville November 15th, 2008
"Nick (the advisor) was very professional and knowledgeable. No high pressure, which was nice."
Mary Buley Minneapolis November 11th, 2008
"Both men (advisor & installer) were very professional and courteous. They did everything they could to make furnace buying and installation a great experience."
Bruce Thompson Minnetonka November 10th, 2008
"The team did a great job. Everything went as expected. It was very helpful to have the rebate forms all filled for me too."
Jill Askey Edina November 3rd, 2008
"Everyone that came to the house was professional and polite. We would definitely recommend you to friends.
Roger Miller Minnetonka October 31st, 2008
"Mike (the installer) went the extra mile at the end of a long day to walk me through the system and give me tips."
Tom Beddor Plymouth October 30th, 2008
"Highly professional, accommodating, and pleasant to work with, Im very pleased."
Mark Karon Minnetonka October 27th, 2008
"Everyone at Pronto did an excellent job. You were all very enjoyable to work with."
Dick Keller Edina October 24th, 2008
"Your vehicles at the curb and in the driveway are very impressive! Good advertising. In as much as we were not home when the installation was completed, Mitch (technician) came the next day to answer any questions and get us up to speed on the thermostat, hes another 10!"
Chris Hellevik Bloomington October 22nd, 2008
"Thanks so much for coming to do a safety check on my furnace. The serviceman (Mitch) was very knowledgeable, thorough, and friendly. I will definitely call you when Im ready to replace the unit."
Tim Nelson Minneapolis October 21st, 2008
"We love our new system, you all exceeded our expectations!"
Laurie Froiland Eden Prairie October 20th, 2008
"Great service, and very professional. We would be happy to be a reference for Pronto."
Jim Amundson Bloomington October 20th, 2008
"Great job. It went exactly as we discussed, every detail was followed through on, thanks!"
Doug Dahl New Hope October 10th, 2008
"Everyone was very professional and helpful. I couldnt be happier. I will recommend Pronto to my friends & family."
Catherine Arntzen Edina October 9th, 2008
"Workmen came early, worked efficiently, and finished project in one day. They were friendly and proud of their work!"
Kathryn & Jeffrey Dale Edina October 6th, 2008
"Im very pleased with the efficiency and courtesy of the service workers. Im more than pleased with the new furnace and air conditioner."
Shirley Fichtner Bloomington October 3rd, 2008
"Very Impressed. The best service, from start to finish, I have ever experienced. Jim, Chet, and Shaun were very professional, knowledgeable, and courteous."
Greg Schneider Bloomington September 27th, 2008
"Nice job easy working with you."
Jerry Bryndal Eden Prairie September 23rd, 2008
"Everyone was very professional, very neat and impressive in appearance. Awesome trucks, and hard workers."
Sharon & Frank Dallman Bloomington September 19th, 2008
"Jim the installer was fantastic and spent a long time answering all my questions. He was very Patient and helpful."
Sue Ginsburg Minnetonka September 19th, 2008
"Your crew was great-arrived on time, installed the heat pump in one day, cleaned up the old stuff, and checked the system. I am impressed with your people and with their work."
Walter Strobel Edina September 16th, 2008
"Your entire crew was pleasant, thoughtful, and competent, you cant ask for more! Keep up the good work!"
John Bean Edina September 15th, 2008
"Im happy with the work."
Betty Cadotte Eden Prairie September 11th, 2008
"Im really impressed with your staff. They had great attitudes and go the extra mile."
Jeff McFarlane Maple Grove September 5th, 2008
"Your people did a first class sale and installation on this job!"
Ted Johnson Eden Prairie September 3, 2008
"Jim and Mitch were pleasant and did good work."
Dianna Fuller Plymouth September 2nd, 2008
"We really appreciate your service and will call you when we next need service. We have already recommended you to our friends and family. The reputation of the Sedgwick name lives on at Pronto, we are really glad you guys went out on your own. Thank you!"
Jon Porter Minneapolis August 22nd, 2008
"We feel the installers did a great job, very considerate and helpful. They answered all of our questions."
Jim Zamastil Minnetonka August 21st, 2008
"Very neat and efficient work."
Linda Wilson Eden Prairie August 21st, 2008
"We are extremely happy with the product and the work done."
Diane and Dave Schulze Fridley August 20th, 2008
"Great work! Friendly and professional installers."
Diane Friberg Richfield August 20th, 2008
"If the unit works as well as Jim worked, we will be very happy."
Bill Kuester Bloomington August 20th, 2008
"Very polite installers and they explained things thoroughly."
Jack Akervik Burnsville August 16th, 2008
"From start to finish everyone was just so nice! It is a big, stressful, purchase but so worth it. All of your employees deserve raises! I love how you do business, I wish everyone knew."
Gillian McNeal Minnetonka August 13th, 2008
"The installers were very courteous and professional"
Gregg Mayer Bloomington August 6th, 2008
"Everything was great. I will recommend you guys highly."
Jason Williams Edina August 5th, 2008
"Very professional, good attitude, and no high pressure sales."
Diane and Bill Smith Eagan August 2nd, 2008
"Thanks for your prompt response to my call & to install for us! Its so appreciated! Everyone was very personable and great!"
Jeanne Gearhart Bloomington July 30th, 2008
"I was very pleased with your services. Thank you!"
Laurel Riippa Bloomington July 29th, 2008
"Very good job! I will definitely recommend Pronto to others."
Albert Holk Bloomington July 24th, 2008
"We were extremely satisfied with everyone. We would be glad to give a great reference."
Janet & Bill Putnam Saint Louis Park July 22nd, 2008
"Keep up the great work!"
Ardeth Schmiege New Hope July 15th, 2008
"I was very impressed with the professionalism of Pronto and will recommend them to anyone!"
Patricia Brandstetter Edina July 10th, 2008
"The installers were wonderful. They cleaned up so well that I could not tell they had been here."
Rosemary E. - Richfield - June 2008
"Great Service - definitely will recommend. Thank You!!"
Tammy C. - Golden Valley - June 2008
"Thank you for your service. Alayna and I moved into our new home about 2 months ago so the Air Conditioner was our first major purchase. We were both very nervous about it and we have been nothing but impressed with everything. We appreciated Greg's ability to educate us and allow us to make an informed decision. We also felt very comfortable with the decision as he took a significant amount of time to make sure that the right unit was installed. Today Mike and Mitch came in and did a spectacular job installing everything in spite of working around the three little boys. We will actively refer you to anyone we can. Thanks for everything."
Scott W.- Coon Rapids - June 2008
"Crystal is very good at answering the phone. She is also very knowledgeable about your products. She is a great representative for your company."
Richard L. - Edina - June 2008
"Thanks for the quick response & quick installation - so far so good."
Burton H. - Edina - June 2008